I’m having trouble logging in with Facebook

Logged in with your email address but struggling to log in with Facebook? This could be because the email address you use for Facebook doesn't match the email address you use for JustGiving.

Contact us on help@justgiving.com or by hitting the speech bubble icon at the top of this page. Let us know the email address you use to log into Facebook and your JustGiving email address, we can take a look for you.

Another issue could be that we don’t have permission to access the email address you use on Facebook, without this we can’t log you in to the JustGiving site. Remove JustGiving from your Facebook account to fix this:

  1. Log into Facebook
  2. On the left hand side of your Facebook feed, look for the heading 'Apps' and select 'More'
  3. Search for 'JustGiving' and select the cog icon on the right hand side
  4. Click 'Remove App' and 'Remove'

This will take 24 hours to take effect, try to log into the app again once this time has passed. 

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