- What is this program about?
- Who is eligible to participate?
- How do I know if I’m authorized to use points? If I’m not authorized, how do I become authorized?
- I am the Basic Card Member and would like to change the authorization status of my Additional Card Member(s) to use Membership Rewards points. How do I do that?
- How do I use points on JustGiving?
- Why was I not given the option to use points on JustGiving?
- Can I choose to use points for all or just part of my donation?
- Can I use points for all charities on JustGiving?
- Can I use points for monthly donations on JustGiving?
- Can I transfer points to a charity on JustGiving?
- What if I cancel my JustGiving donation after using points?
- What should I do if the point balance displayed at checkout is not correct?
- When will the points I used for my donation be reflected on my Membership Rewards summary page?
- Why is a charge for the full dollar amount showing on my Card statement when I used points for my donation?
- I didn’t want to use points for my purchase. What should I do?
- Where can I find a list of point redemptions?
- I would no longer like to be presented with the option to use Membership Rewards points on JustGiving. How can I remove that option for my purchase? If I change my mind and I want to use points in the future, can I do that?
