After donating – JustGiving Help

Home
Fundraising
Crowdfunding
Donating
Your account

Home Fundraising Crowdfunding Donating Your account

Are you a charity?

Visit our charity help area here

Home
Fundraising
Crowdfunding
Donating
Your account

I need help with…

JustGiving Help
Donating
After donating

I need help with...

After donating

How are donations transferred to the charity?
Where can I find my donation receipt?
How can I change my donation message or make my donation anonymous?
Why is my name showing up in Google's search results?

Popular Questions

How do I edit my page for a charity?
How does the money I’ve raised get to the charity?
Can I fundraise for a personal cause or to help an individual?
How can I raise money for more than one charity?
I’m having trouble logging into my account

Top 5 company articles

Do I need a company fundraising profile?
How do I customise my company fundraising profile?
How do I create a JustGiving page from my company profile?
How do I add my fundraising page to our company fundraising profile?
How do I edit the format of the text on my company profile?

I need help with...

Ask the community

Recent community questions

Trending questions

Credit Card Expiry Dates not being accepted
Hi, my story keeps disappearing! When i log in to edit the page, the story is there, but when I save it, it has disappeared and doesn't display on my page for others to see. Pls help?
How to link memory page with event page
Story not showing up - please help

More trending questions

Still need help?

Ask the JustGiving community
Contact us