How can I donate and what fee do you take?

You can donate from anywhere in the world in one of nine currencies, as long as you have a credit or debit card.

If you're pledging to a Crowdfunding Page to help a local cause or individual, it's only possible to do so in GBP. 

What payment methods can I use?

  • MasterCard
  • Visa Credit Card
  • Visa Electron
  • Visa Debit (or Visa Delta)
  • Switch / Maestro
  • PayPal (when donating in GBP, excluding Crowdfunding Pages).

Remember that we're online only. It's not possible to donate over the phone or send a cheque to JustGiving. We also can't process donations made from a Charities Aid Foundation (CAF) account.

To donate using any of these methods, you should contact the charity to donate directly. You'll find their website and contact details by entering their name into the search function on the homepage. 

What currency can I donate in?

When donating to a Page for a charity, you can choose from one of nine currencies in the drop down menu in 'Step 1' of the donation process. 

If your chosen currency isn't listed, you'll need to work out how much you want to donate in one of the nine available currencies, a currency conversion website can help with this.

Your bank or credit card company may charge extra fees for international transactions. You should contact them for more information on this.

What fee do you take from my donation?

JustGiving takes a 5% fee from each donation made through the site (which we take from the Gift Aid we reclaim). Learn more about what we do in return for our 5% fee.

Here's how our fees and processing charges work for each currency when donating to a UK charity:

Currency

JustGiving fee

Payment processing fee

GBP (credit and debit card)

5%

1.25%

PayPal

5%

1.45%

CAD / AED / USD / ZAR / SGD / HKD / AUD / EUR

5%

2.90%

If you're donating to an Australian charity:

Currency

JustGiving fee

Payment processing fee

AUD

5%

1.65%

CAD / AED / USD / ZAR / SGD / HKD / GBP / EUR

5%

2.90%

If you're donating to a charity not based in the UK or Australia:

Currency

JustGiving fee

Payment processing fee

CAD / AED / USD / ZAR / SGD / HKD / GBP / EUR / AUD

5%

2.90%

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