Sometimes, when you register for a larger or partner‑run event, a fundraising page is automatically created for you. These pages often have a longer web address with /fundraising and a string of numbers. This simply means the page was set up as part of your event registration and is ready for you to claim and personalise.

Claiming the page lets you personalise it, track donations, and manage everything from your JustGiving account. Most fundraisers receive an email with instructions on how to claim their page, but occasionally this email can be missed or there may be an issue claiming the page. When this happens, a second page may be created manually by mistake.

What we recommend

• If you haven’t started fundraising yet
  We recommend claiming the automatically created page and closing the manually created one. This helps keep everything linked to your event registration.
  How to close a Fundraising page
• If you’ve already received donations on the manually created page
  You can still continue fundraising on the event‑created page by adding the amount you’ve already raised as an offline donation, then closing the manual page.
  How to add offline donations

If you didn’t receive an email with instructions on how to claim your fundraising page, just reach out to our Support team, they’ll be happy to help - Contact Us.