We may ask you to enter a verification code to confirm that you own the email address connected to your account. This code is sent by email, not by text message.

What to check

1. Check that the email address shown on the verification screen is the address you intended to use.
2. Check your inbox, spam and junk folders for the verification email.
3. If the screen gives you the option to send another code, select it once and use the most recent code you receive.
4. Keep the verification page open while you check your email, then enter the code exactly as it appears.

Still haven’t received the email?

If the code still hasn’t arrived, please contact our Customer Support team. Tell us the email address you’re trying to use and include a screenshot of the page you can see. Please do not include a password or verification code in your message.