Unable to complete your profile?

If you are trying to create a fundraising page but are unable to get past completing your profile, you just need to add a full name to your account. 

These are the steps to follow: 

Make sure you are logged in to your JustGiving account

Click on your name/picture in the top right of your screen and select "Personal details"

name-icon-dropdown-screenshot.png

Click on "Edit" next to your name and make sure you add a name in the 'First name' and 'Last name' fields

Select "Save"

Then click on "Start fundraising" at the top of your screen and you will be able to create a fundraising page successfully

start-fundraising-button-screenshot.png

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