There is nothing you need to do to send the online donations you've raised to your chosen charity. We transfer funds based on the charity's location, below are the payment schedules for each region.
UK
Donations are sent on a weekly basis (or monthly if the charity has raised less than £50 in a week).
If applicable, we also reclaim the Gift Aid on all eligible donations each week and send this extra income to the charity once we receive it from the HMRC.
Ireland
Donations are sent on a monthly basis around the 15th of the month and will include all the donations made in the previous month.
US and Canada
Donations can be sent daily, weekly, or monthly depending on how the organisation have been set up to receive payments.
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Monthly via Check (US only)
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Weekly via ACH (US only)
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Daily via Blackbaud Merchant Services (BBMS)
Australia and New Zealand
Donations are sent every two weeks to your chosen school or charity.
Why is my total still showing?
Your fundraising page will always reflect the amount you have raised, the total does not diminish as we send the funds over. Therefore you are always able to keep track of the amazing fundraising you have done for your chosen charity.
If your charity has any questions about the funds you have raised, please ask them to visit our charity support area to get in touch with our amazing charity support team - they'll be happy to help!
I have finished fundraising on my page
If you're all done with fundraising on your page, you can either set the page to 'cancelled' or 'completed'. Cancelled means the page will no longer be viewable on the site, whilst completed means the page stays online but cannot take further donations.
Here's a guide on how to cancel your page: How do I cancel my Fundraising Page?
Follow the steps below to set your page to completed:
- Log in to JustGiving and go to your page
- Click 'Edit your page' in the top-left of your page
- Click on ‘Settings'
- Under 'Extend your page' enter the date for the following day, then your page will be completed that next day
- Click 'Save date'
Here's a guide for changing your page's expiry date: How do I extend my fundraising page?