Donations are automatically sent to your chosen charity by JustGiving, based on the charity’s location. So you don't need to do anything.
How it works:
- Someone donates to your fundraising page
- JustGiving processes the donation
- JustGiving sends the money to the charity on a regular schedule (please see schedule below)
- Your fundraising total stays the same so you can track your progress
| Region | Schedule |
| UK | Weekly |
| Ireland | Monthly |
| US & Canada | Monthly* |
| Weekly* | |
| Daily* | |
| Australia & New Zealand | 2-weekly |
*Please note that the payment schedule will depend on how the charity is set up to receive payments
What you'll see on your page
Your total raised will remain the same even when payments are sent. So you are able to keep track of the amazing fundraising you have done for your chosen charity.
I have finished fundraising on my page
If you're all done with fundraising on your page, you can either set the page to 'cancelled' or 'completed'. Cancelled means the page will no longer be viewable on the site, whilst completed means the page stays online but cannot take further donations.
Here's a guide on how to cancel your page: How do I cancel my Fundraising Page?
Here's a guide for changing your page's expiry date to set it to completed: How do I extend my fundraising page?
If your charity has any questions about the funds you have raised, please ask them to visit our charity support area to get in touch with our amazing charity support team - they'll be happy to help!