How do I withdraw funds from my page?

As long as your payment details have been verified, you can withdraw your funds after 14 days of launching your page. Please note this feature is only available for pages which were created after 17/07/17.

To withdraw the funds you've raised so far, all you need to do is head to the 'Funds' tab, located on the left hand side of your page. 

Withdrawing funds explained:

Available funds: Here is the amount you can withdraw immediately. Don't worry if this seems lower than you expected - donations can take up to 3 working days to be fully processed, so until this point these donations will not be shown in your available funds.

Eg - You have £100 on your page, (10 supporters, donating £10 each). Eight of these donations have been processed, so your available balance will be shown as £80 (minus our 5% fee and small card processing costs).

Raised since last withdrawal: This amount reflects the donations made to your page since your last withdrawal. This amount does not include our 5% fee and card processing costs.

Total raised: This amount relates to the overall total raised on your page from launch date to now.

Your withdrawals:

When funds have been paid to you, the status of your payment will change to 'Paid'. Until then, the status will appear as 'Processing'.

Payment timeframe:

The timeframe below details when you should expect to receive the funds you've withdrawn, depending on which payment method you've chosen:

PayPal account UK bank account Page receiving donations in USD ($).
4 - 6 working days* 6 - 10 working days* 11 - 13 working days*

*after date of withdrawal.

Fees:

JustGiving take a 5% fee on donations in order to maintain and improve our platform for fundraisers.

The fee per transaction for donations made in GBP via debit or credit card is 1.25%. The fee for donations made via PayPal is 1.45%*

The fee per transaction for donations made in USD using a debit or credit card is 2.90%.

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