How do I withdraw funds from my page?

  • As long as your bank details have been verified, you can withdraw your funds after 14 days of launching your page
  • To withdraw the funds you've raised so far, Click on the 'Back to Dashboard' tab at the top of your page. If this is being done on a mobile then first you would need to click on "Back" then "Back to Dashboard".
  • On the left of the next screen, there will be a 'Payments' tab under the Funds section, where you can withdraw any available donations. 
  • It takes 6-10 working days for the funds to reach you once you've made a withdrawal.

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  • Available funds: This is the amount you can withdraw immediately (minus fees). Don't worry if this seems lower than you expected - donations can take up to 3 working days to be fully processed, so until this point these donations will not be shown in your available funds.

E.g - You have raised £100 in total, (10 supporters, donating £10 each). Eight of these donations have been processed, so your available balance will be shown as £80 (minus our processing costs of 2.9% +25p per donation)

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  • When you click to withdraw you'll be given a breakdown of funds raised and fees

Your withdrawals:

When funds have been paid to you, the status of your payment will change to 'Paid'. We make payments via BACs transfer, so they can take 2-3 working days to reach you once paid. 

Fees: 

JustGiving take 2.9% + 25p, which applies to all donations made to your page. These costs cover standard card processing fees and also the costs of ensuring the funds reach you safely. 

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